by Twoplus Investigator
Investigator

Roaming in Canada

Hello All, 

Can I use my 1000 international minutes to call any of the inclusive countries free while roaming in Canada on a 4GEE SIM Max?

Thanks. 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Roaming in Canada

Yes, if you got this plan after 10 May 2017.

 

Remember to text ROAMING to 150 before you leave to check you have roaming enabled on your a/c.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
7 REPLIES 7
by Twoplus Investigator
Investigator

Using international minutes add on while Roaming in Canada

Hello All, 

Can I use my 1000 international minutes to call any of the inclusive countries free while roaming in Canada on a 4GEE SIM Max?

Thanks. 

by Grand Master
Grand Master
Solution

Re: Roaming in Canada

Yes, if you got this plan after 10 May 2017.

 

Remember to text ROAMING to 150 before you leave to check you have roaming enabled on your a/c.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Twoplus Investigator
Investigator

Re: Roaming in Canada

@XRaySpeX Thank you. 

by
EE Community Support Team

Re: Roaming in Canada

Hi @Twoplus.

 

I see you've had brilliant advice from @XRaySpeX.

 

I hope you have a great time in Canada 🙂

 

Come back to the community any time.

 

Jon

by Grand Master
Grand Master

Re: Roaming in Canada

Thanks! You're welcome :)! Glad I could be of assistance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Ace Contributor
Ace Contributor

Re: Roaming in Canada

Just to make sure, this is the 1000 International Minute add-on, to allow calls from the UK to 50 countries, and if you have a max plan, those minutes can also be used in the max plan countries? The T&Cs don't mention that?

 

If you're on a new MAX plan you can use your inclusive minutes to call the UK, EU and other MAX plan countries though.

by Grand Master
Grand Master

Re: Roaming in Canada

@chistery: You're right. International mins add-ons are only for calling abroad from UK.

 

However, as you say, OP may use his Max Plan inclusive mins while roaming in Canada.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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