by Ant912
New Member

Roaming costs in Germany

Can I use my phone (i.e. text, call, use data) within my allocated monthly allowance in Germany without incurring any additional costs?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Roaming costs in Germany

Yes, you can. Everybody can use their UK allowances in the EU, effective from 15 June, whatever plan you are on, even PAYG as well as contract.

 

Yes, you will need to have roaming enabled on your a/c if you are on contract. Text ROAMING to 150 before you leave to check it out.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
3 REPLIES 3
by Grand Master
Grand Master

Re: Roaming costs in Germany

Hi, 

 

Depends on your plan and if you have roaming activated. Please see here.

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master
Solution

Re: Roaming costs in Germany

Yes, you can. Everybody can use their UK allowances in the EU, effective from 15 June, whatever plan you are on, even PAYG as well as contract.

 

Yes, you will need to have roaming enabled on your a/c if you are on contract. Text ROAMING to 150 before you leave to check it out.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Roaming costs in Germany

Hello @Ant912

 

Please do make sure the account is set for Roaming by given us a call before you go.

 

You can use 15GB of your data allowance when you are Roaming.

 

For full information please see our Roaming page.

 

Thanks 🙂

 

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