by Anna1990
Visitor

Roaming charges italy

Going to Italy on holiday in a week time. Can I leave my data switched on? Thanks 

Anna

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: Roaming charges italy

HI, 

@Anna1990

Yes you can and it's free to use data allowance Italy. 

But make sure your roaming on before you travel you can do this texting Roaming to 150. 

And also suggest you you to call customer service on 150 from ee or any other provider to 07953 966 250 to make sure no international call barring on your account. 

Thanks 

3 REPLIES 3
by Ace Contributor
Ace Contributor
Solution

Re: Roaming charges italy

HI, 

@Anna1990

Yes you can and it's free to use data allowance Italy. 

But make sure your roaming on before you travel you can do this texting Roaming to 150. 

And also suggest you you to call customer service on 150 from ee or any other provider to 07953 966 250 to make sure no international call barring on your account. 

Thanks 

by Grand Master
Grand Master

Re: Roaming charges italy

Hi, 

 

Text ROAMING to 150 and you will receive a message confirming your roaming status. If set up then you need to do nothing. If not you need to call CS on 150. 

 

Please also see EE roaming guide here

 

Enjoy your holiday. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Roaming charges italy

Hi @Anna1990

 

Thanks for coming to the community to see us 🙂

 

I hope the thorough and fantastic information given to you by @tahirmian and @Northerner has given you the help you needed.

 

Cheers

 

Richard

 

🙂

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