by nyousfi Investigator
Investigator

Roaming charges in Spain, do I get charged to call spain on a pay monthly or not

There seems to be a contradiction between 2 websites

 

https://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/roaming-costs/countries/spain

 

The above says I can call EE Europe zone for free within my plan and 50p after

 

And the other website link

 

https://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/calling-abroad-from-the-uk/cou...

 

Says I get chanrged £1.50 a minute.

 

Could anyone please clarify?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Roaming charges in Spain, do I get charged to call spain on a pay monthly or

@nyousfi  You can call Spanish a number at no extra charge if your in the EU ( not in the UK ).   If your in the UK calling a  Spanish number you will be charge for an international call.  

 

Your first link is if your in Spain calling a Spanish number. 

 

Your 2nd link is the cost to call a Spanish number from the UK 

 

any calls out of the UK are international calls to foreign numbers and are chargeable.   ( your 2nd link ) 

5 REPLIES 5
by Grand Master
Grand Master
Solution

Re: Roaming charges in Spain, do I get charged to call spain on a pay monthly or

@nyousfi  You can call Spanish a number at no extra charge if your in the EU ( not in the UK ).   If your in the UK calling a  Spanish number you will be charge for an international call.  

 

Your first link is if your in Spain calling a Spanish number. 

 

Your 2nd link is the cost to call a Spanish number from the UK 

 

any calls out of the UK are international calls to foreign numbers and are chargeable.   ( your 2nd link ) 

by
EE Employee

Re: Roaming charges in Spain, do I get charged to call spain on a pay monthly or

Hi @nyousfi and welcome to the community.

 

@Chris_B is indeed correct the first link you referred to is in regards to when your roaming.

 

The second link is when your calling from the UK to Spain.

 

Hope that helps,

 

Lee

by nyousfi Investigator
Investigator

Re: Roaming charges in Spain, do I get charged to call spain on a pay monthly or

Thank you...

by
EE Employee

Re: Roaming charges in Spain, do I get charged to call spain on a pay monthly or

No problems @nyousfi

 

Enjoy your time in Spain 🙂

 

Many thanks,

 

Lee

by Grand Master
Grand Master

Re: Roaming charges in Spain, do I get charged to call spain on a pay monthly or

Not a contradiction but diff situations:

  • Ist link is when roaming from Spain.
  • 2nd is International calling abroad from UK. However it does not have to cost £1.50 / min to call Spain from UK. That table is incomplete.

International calls & texts to overseas nos. from UK can be rather expensive but EE has a free add-on that anyone, on PAYG or contract, can apply for to give these calls & texts at a fraction of the standard rates. See The Free CALL ABROAD Add-on for Cheap Calls/Texts from UK .

 

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