by Abi05
Explorer

Roamimg in Australia

I am in australia and my outbound calls anx text will not work? I have tried calling EE but my phone wont allow it

Please help

3 REPLIES 3
by Ace Contributor
Ace Contributor

Re: Roamimg in Australia

Hello @Abi05 did you enable roaming on your account before traveling:

 

https://community.ee.co.uk/t5/Roaming/EE-roaming-Getting-ready-to-use-your-phone-abroad/td-p/532570

 

🙂

by Abi05
Explorer

Re: Roamimg in Australia

Yeah its all done. I jsut checked on my EE.

Me and my husband have same contracts and phone and he hasn't had an issue

by
EE Community Support Team

Re: Roamimg in Australia

Hi @Abi05


Welcome to the community, I hope you're having a great time down-under. 🙂

 

Please try the troubleshooting steps below:-

 

Try re-booting your device

 

Try turning 4G off in ‘settings’

 

Perform a manual network search:-

 

  • iPhone – Settings > Carrier > Toggle Automatic OFF
  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK
  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Please let me know if any of that works.

 

Chris

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