by Ryansr1993 Investigator
Investigator

Restricted access in Spain, cannot make any calls

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I can't make any calls and just says callas to this number are restricted and suggests calling 470 - to which I just get a Spanish message.

 

please help asap!

 

thanks

2 REPLIES 2
by Grand Master
Grand Master

Re: Restricted access in Spain, cannot make any calls

Hi, 

 

If you are an EE pay monthly customer you can contact EE via live chat under the EE contact us section here.

 

They should be able to help with roaming. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Employee

Re: Restricted access in Spain, cannot make any calls

Hi @Ryansr1993 and welcome to the Community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and ring using format of 00447*********

 

Also If you are using an EE personal or business account?

 

Many thanks,

 

Lee

 

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