by Jrspencer154
New Member

Removing call barring abroad

Hello , I’m currently abroad in Italy but unable to make any phone calls , every time I try it says that I have call barring on , does anyone know how to solve this ? Many thanks

2 REPLIES 2
by Grand Master
Grand Master

Re: Removing call barring abroad

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?

Often just rebooting the phone is the simple remedy. Otherwise try logging into your MyEE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

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by
EE Community Support Team

Re: Removing call barring abroad

Hi there @Jrspencer154

 

Thanks for coming here.

 

Can you try the steps @XRaySpeX has provided and let us know if you can make calls and texts in Italy now?

 

Hope you are having a great time.

 

Speak soon 🙂

 

Leanne.

 

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