by lmjmm37
Explorer

Remove call barring

I am currently in Spain and unable to remove the international call barring as I don't know the password, I never enabled it to start with. Does anyone know what the password is? I tried 0000, 1111 with no luck. I am on roaming and can send and receive text messages, it's just the phone calls. When I try to phone home I get a recorded message with a lady telling me to phone this number to speak to someone about my issue. I do that and end up with a recorded message in Spanish!! Anyone have any ideas on a solution? Thanks in advance!

3 REPLIES 3
by
EE Community Support Team

Re: Remove call barring

Good Afternoon @Imjmm37

 

Thanks for coming to the community.

 

Are you able to receive calls?

 

Also, are you with us on a personal pay monthly account?

 

Speak soon 🙂

by lmjmm37
Explorer

Re: Remove call barring

Hi, I can receive calls, I just can't make any as the call diverts to a recorded message. I am a pay monthly customer with ee.

by
EE Community Support Team

Re: Remove call barring

Great thanks @lmjmm37

 

I have sent you a private message on here to get some details.

 

Speak soon, Leanne 🙂

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