by ricardo12uk
New Member

Release international call barring on my phone s8

Hello!  I really need to be able to release the international call barring on my phone and it wont let me change it? It doesnt even give me an option to do a password or anything. I need to make a call back home so need this fixed ASAP? Help!

2 REPLIES 2
by
EE Community Support Team

Re: Release international call barring on my phone s8

Hi @ricardo12uk.

 

Thanks for coming to the community.

 

Are you trying to do this in your My EE account online?

 

If you're unable to do this, I'd recommend contacting our Mobile Care team so they can have a look at your account.

 

Jon

by Grand Master
Grand Master

Re: Release international call barring on my phone s8

If on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?

Often just rebooting the phone is the simple remedy. Otherwise try logging into your MyEE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

PAYG is auto enabled for roaming. You don't & can't do the above.

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