by Cfree
Explorer

Re: URGENT Re: Can't send texts from abroad

Hi

 

I am having the same issue, I can't call or send messages from Malta.

3 REPLIES 3
by
EE Employee

Re: URGENT Re: Can't send texts from abroad

Hi and welcome to the Community @Cfree

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and ring using 0044.

 

If these do not work, please let me know if you are using an EE personal or business account.

 

Many thanks,

 

Lee

by Cfree
Explorer

Re: URGENT Re: Can't send texts from abroad

Hi

 

I tried the above with no luck, when I tried to call 0044 it said it was vacant.

 

I am an EE personal account user.

 

Thanks

by
EE Community Support Team

Re: URGENT Re: Can't send texts from abroad

Thanks for coming back to us @Cfree.

 

In this case please use our get in touch page.

 

If you select EE this will show a chat option you can use to get this looked into.

 

Thanks very much 🙂

 

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