22-10-2019 12:40 AM
I have travelled to New York and prior to coming I purchased an add on that meant I can call and text here in the USA and back to London for free and get 15gb data allowance. This doesn’t work despite turning phone on and off. Pls help!
22-10-2019 02:29 AM
@Fatimaa : Did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?
Try logging into your MyEE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium Rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?
by Jny511 3 weeks ago