by leonor14 Investigator
Investigator

Re: Roaming In Ecuador

Hello! I am in Ecuador. I want to activate roaming to get a message. How can I activate the roaming? 

6 REPLIES 6
by leonor14 Investigator
Investigator

Re: Roaming

Hello! I am in Zone B and I want to activate the roaming. How can I do that?

Thanks

by
EE Employee

Re: Roaming In Ecuador

Hi and welcome to the Community @leonor14

 

Have you been able to ring from any other country previously?

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and ring using 0044.

 

If these do not work, please let me know if you are using an EE personal or business account.

 

Many thanks,

 

Lee

by leonor14 Investigator
Investigator

Re: Roaming In Ecuador

Hello! I was talking with EE from one hour but they didnt solve the problem. Its a personal account. Its the first time that I try to Connect in Ecuador. 

by leonor14 Investigator
Investigator

Re: Roaming In Ecuador

Can you help me?. In my phone says No Service. I try to choose manually the carriers (CNT, Movistar and Claro) but it doesnt work. I hace also tried to ring 0044 but it doesnt work.

by
EE Employee

Re: Roaming In Ecuador

Hi @leonor14

 

As the suggestions have not worked, please pop to the live chat link.

 

This can be found on our Get in touch page, under the EE drop down menu.

 

The link will be active from now till 9pm (UK TIME).

 

Let me know how you get on.

 

Many thanks,

 

Lee

 

by tucunita Investigator
Investigator

Re: Roaming In Ecuador

 

It appears that this problem has persisted for years - there are numerous threads about, including in Colombia - and yet nothing has changed. That's rather poor form, EE!

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