by Mohamoudali81 Investigator
Investigator

Re: Need to speak to someone on live chat?

Hi. Is my second day abroad in Poland my phone used to work  to any U.K. Phone Num now I can only call polish number not uk phone numbers or 150  so please help Mei need to contact EE customer service please help me how

9 REPLIES 9
by Mohamoudali81 Investigator
Investigator

Re: Need to speak to someone on live chat?

Hi there thank you for your reply but I don't know what to do 

by Grand Master
Grand Master

Re: Need to speak to someone on live chat?

@Mohamoudali81: See EE Live Chat: ways to chat online .

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Employee

Re: Need to speak to someone on live chat?

Hi and welcome to the Community @Mohamoudali81

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and ring using format of 00447*********

 

Many thanks,

 

Lee

by Mohamoudali81 Investigator
Investigator

Re: Need to speak to someone on live chat?

I can not call any uk phone number including 150 or mobile numbers that is my problem



Sent from my iPhone
by
EE Employee

Re: Need to speak to someone on live chat?

Hi @Mohamoudali81

 

Are you still having the issue even after manual network searching to a different provider?

 

Many thanks,

 

Lee

by Mohamoudali81 Investigator
Investigator

Re: Need to speak to someone on live chat?

Hi please help me if Custumer service agent can call me on my phone please I am in Poland I can not make a call to any uk number including 150. Please could any one tell them to phone me please I would be well appreciated 

 

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

by Profile closed
Not applicable

Re: Need to speak to someone on live chat?

Hello @Mohamoudali81 no one from here can call you. You will need to contact Live Chat as you have already been advised above. :):

 

https://community.ee.co.uk/t5/Pay-monthly/EE-Live-Chat-ways-to-chat-online/m-p/527811

by Grand Master
Grand Master

Re: Need to speak to someone on live chat?

You could try the Freephone no. in my sig. over Skype for free.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Employee

Re: Need to speak to someone on live chat?

Good Morning @Mohamoudali81

 

Did you manage to speak to someone on live chat?

 

Thanks - Karen. Smiley Happy

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