by Shep82
New Member

Re: Lift spending cap

I’ve added a bundle to allow 60 mins calling worldwide but my phone is still bared. I can’t even call EE which is ridiculous!! Currently on holiday in Turkey!!

1 REPLY 1
by
EE Community Support Team

Re: Lift spending cap

Hello @Shep82

 

Welcome to the community.

 

You may need to activate roaming and calling abroad to use your phone in Turkey.

 

You can check your roaming status by logging into your My EE account online > go to Menu > Manage Device > Roaming Abroad and Calling Abroad and Premium Rate Calls >They will show as ticked if they are active.

 

If they are not ticked, can you activate these?

 

Let me know how you get on.

 

Leanne.

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