27-10-2018 08:05 AM
Neither can I..
ive tried calling my friend with prefix 0044 and also +44 but no luck..
Face time is ok just struggling to call..
27-10-2018 10:30 AM - edited 27-10-2018 10:32 AM
27-10-2018 11:04 AM
Hi Jon.. When I call out it just sounds like a busy tone..
i knocked off the automatic carrier and manually selected an alternative option, but then I get a ‘no service ‘ message..
27-10-2018 11:21 AM
Thanks for getting back to me @Jackiej2100.
Are there any other networks available to try?
Are you able to send texts and use data when you've got service?
28-10-2018 05:34 AM
Yes I can send texts.. I’ve also checked that roaming is set up on my phone..
i cant even call the number that EE have provided for customer service in the text you receive when you land in another country..
28-10-2018 08:32 AM - edited 28-10-2018 08:33 AM
Are you with anyone who has a working phone so you can give our customer service team a call?
If you have data access you could use an app that enables you to make calls via data rather than the mobile network to help you get this resolved with our chat team.
Let me know how you get on 🙂