by Mikeralph
Visitor

Re: Can't make calls or send texts abroad

I am away abroad and I can't send texts or make calls. It's free with my contract package. My mobile date and data roaming is turned on I just still can't make calls or send texts and I really need to be able to. Can someone help me please 

1 REPLY 1
by
EE Employee

Re: Can't make calls or send texts abroad

Hi and welcome to the Community @Mikeralph

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and ring using 0044.

 

If these do not work, please let me know if you are using an EE personal or business account and what location you are in.

 

Many thanks,

 

Lee

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