by Cookie2017
Visitor

Problem with being reconnected after bill payment

Hi,

i got cut off the network due to an unpaid bill (silly me). Today I got a phone call and I was able to pay my bill with the promise to be reconnected within a few hours. Around 8 hours later I am still not connected and I cannot call EE or 150 or even 360 from my handset due to me being abroad. How can I contact them as I cannot seem to have the live chat pop up on the help menus. 

2 REPLIES 2
by Grand Master
Grand Master

Re: Problem with being reconnected after bill payment

Use the Freephone no. in my sig. over Skype for free.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by
EE Employee

Re: Problem with being reconnected after bill payment

Hi and welcome to the community @Cookie2017

 

So I can try and assist, may I know if you are now reconnected?

 

Many thanks,

 

Lee

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