by Cookie2017

Problem with being reconnected after bill payment


i got cut off the network due to an unpaid bill (silly me). Today I got a phone call and I was able to pay my bill with the promise to be reconnected within a few hours. Around 8 hours later I am still not connected and I cannot call EE or 150 or even 360 from my handset due to me being abroad. How can I contact them as I cannot seem to have the live chat pop up on the help menus. 

by Grand Master
Grand Master

Re: Problem with being reconnected after bill payment

Use the Freephone no. in my sig. over Skype for free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
EE Employee

Re: Problem with being reconnected after bill payment

Hi and welcome to the community @Cookie2017


So I can try and assist, may I know if you are now reconnected?


Many thanks,



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