02-09-2019 02:19 PM
Hi, I travelled from UK to Poland, I'm on contract with ee but unfortunately I can't make any phone calls or even text I've enabled roaming in my phone but still no luck
02-09-2019 02:22 PM
@eve37 if you have a signal on your device then you need to log into your EE online account and enable call abroad and premium rate numbers if you don’t have a signal on your device you will also need to enable roaming. Then restart the device.
02-09-2019 05:02 PM - edited 02-09-2019 05:04 PM
Thanks for coming here.
You may need to activate roaming and calls abroad;
You can check this by logging into your My EE account online and go to Menu > Manage Device > Roaming and Call abroad and Premium rate calls > are they showing as ticked?
If not, can you activate these settings?
Let us know how you get on.
by Paulramsey68 a week ago