01-08-2019 04:26 PM
in Cyprus and cannot use my phone to call or use my data please can you help ? I cannot call 150 as my phone won’t allow me to call thanks
01-08-2019 04:46 PM
If on contract, did you activate roaming on your EE a/c before you left UK?
Often just rebooting the phone is the simple remedy. Otherwise try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?