17-06-2017 01:43 PM
Phone can receice calls and texts however will not send. 3G does also not work unless roaming is on. Contract says that it should work and I essential got the plan for being able to use the data.
17-06-2017 01:49 PM
@hma2503 Did you call customer services and request that roaming be enabled in your account or did you text ROAMING to 150 before you left the UK.
And if you have a toggle on the device that turns roaming on then it needs to be on for it to work.
17-06-2017 01:51 PM
17-06-2017 04:03 PM - edited 17-06-2017 04:05 PM
Yes I have an EE contract. Will I be charged extra if my Data Roaming is turned on? A EE shop assistant explained not to turn on this and leave my phone setting as they are.
17-06-2017 04:15 PM