by Wooda0709
Visitor

Phone not showing any data in Hong Kong

Hi 

I have updated my plan prior to flying so international usage was ok. Have got to hong king and no data available will it work in Australia 

2 REPLIES 2
by Grand Master
Grand Master

Re: Phone not showing any data in Hong Kong

If on contract, did you activate roaming on your EE a/c before you left UK?

 

Try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

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by
EE Community Support Team

Re: Phone not showing any data in Hong Kong

Hi there @Wooda0709

 

Thanks for posting on the community.

 

What happens when you try and use data on your phone?

 

Can you make calls and send texts?

 

Hope you're having a great time in Hong Kong 🙂

 

Leanne.

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