by wayloc4
Visitor

Phone not calling in other countries with roaming on

I have roaming turned on but my phone won't make calls from other countries (or send text messages over the network). I can receive calls and texts though.

1 REPLY 1
by
EE Community Support Team

Re: Phone not calling in other countries with roaming on

Hi there @wayloc4

 

Thanks for coming the community, hope you're having an amazing time 🙂

 

If you have a pay monthly account with us, you may need to activate calling abroad within your My EE account.

 

If you log into your My EE account online go to Menu > Manage Device >Call Abroad and Premium rate> This will show as ticked if  calling abroad is activated.

 

Can you activate this within your My EE account?

 

Let me know how you get on.

 

Leanne 🙂

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