26-11-2017 07:23 PM
using my phone in germany but texts not working but Wi-Fi is do i neee ro change anything in my settings
26-11-2017 07:45 PM
@Angie16: Are calls & data working?
Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.
27-11-2017 08:46 AM - edited 27-11-2017 08:48 AM
Welcome to the community. 🙂
Did you manage to get sorted following @XRaySpeX's advice?
Here are some other troubleshooting steps that may help:-
Try re-booting your device
Try turning 4G off in ‘settings’
Perform a manual network search and select a different German operator:-
Please let me know if any of that works.