by Kerrygipp Investigator
Investigator

Phone has signal now nothing stuck in spain

Unable to use phone while abroad. Did have roaming now nothing cant even txt

2 REPLIES 2
by Grand Master
Grand Master

Re: Phone has signal now nothing stuck in spain

@Kerrygipp  have you tried restarting the device? Also log into your online EE account and make sure roaming is enabled and also call abroad and premium rate numbers. 

by
EE Community Support Team

Re: Phone has signal now nothing stuck in spain

Hi there @Kerrygipp

 

Thanks for coming here 🙂

 

Can you try a manual network search within your device settings;

 

  • iPhone – Settings > Mobile Data > Network Selection > Turn off Automatic
  •  Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK
  •  Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Has this worked for you?

 

Leanne 🙂

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