by DannyC88
Explorer

Phone doesn't work abroad

Phone won't ring out whilst I'm in

tenerife. Keeps saying contact customer service, however how can I do that if it doesn't call. Not so clever eh? 

2 REPLIES 2
by DannyC88
Explorer

Re: Phone doesn't work abroad

Have tried to reboot connect to different provider no luck. 

by
EE Community Support Team

Re: Phone doesn't work abroad

Hi @DannyC88

 

Thanks for joining community 🙂

 

Did you make sure Roaming was activated before going away?

 

Please have a look at our Roaming with EE - What to do if you're having problems abroad support article.

 

Hopefully some of the hints, tips and tricks will help you get service activated.

 

Let me know how you get on.

 

Thank you

 

Richard

 

🙂

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