by Ryanatkinson
Visitor

PayG (pay as you go) roaming not working in France.

Hello,

 

I am a payG customer (15 quid pack) and I just got to France. Both my wife and I have Ee phones. My wife's phone has data but no calling or texting, and my phone has no data calling or texting. I know our payg packs come with eu roaming for free. Has anyone else had this issue and how was it fixed! Thanks!

1 REPLY 1
by
EE Employee

Re: PayG (pay as you go) roaming not working in France.

Hi @Ryanatkinson and welcome to the community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and dial a friend or family member using format of 00447********* and try using data. 

 

Did this work?

 

Many thanks,

 

Lee

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