by Karenmul
Explorer

Paid my bill but Phone shut off while in USA . How to contact ee w/ no svc

Phone shut off while I am in USA and I need help contacting customer service. There seems to be no way to do it via email and with no phone service I can't call. Please advise

3 REPLIES 3
by Karenmul
Explorer

Re: Paid my bill but Phone shut off while in USA . How to contact ee w/ no svc

Didn't realize Skype was an option. Will try it tomorrow. Thank you!
by Grand Master
Grand Master

Re: Paid my bill but Phone shut off while in USA . How to contact ee w/ no svc

@Karenmul: You will need to contact EE by phone to discuss this matter. You could try the landline nos. in my sig. from another phone or even over Skype.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Paid my bill but Phone shut off while in USA . How to contact ee w/ no svc

Hi @Karenmul

 

Thanks for visiting us in community all the way from the USA 🙂

 

I'm sorry to hear that you are having difficulty contacting us.

 

You will need to please call customer services from an alternative landline or mobile.

 

Please let me know how you get on.

 

Cheers

 

Richard

 

🙂

 

 

 

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.