by Fleagle Established Contributor
Established Contributor

PAYG why are we second class citizens?

As it says why do PAYG customers get treated poorly in comparison to others when it comes to things such as roaming packages etc. 

5 REPLIES 5
by Grand Master
Grand Master

Re: PAYG why are we second class citizens?

@Fleagle   Contract customers are  committing themselves to a set period of time and cannot leave the network the next day as such, pay-as-you-go customers can leave any time so you are not committing to the network.   

by
EE Community Support Team

Re: PAYG why are we second class citizens?

Hello there @Fleagle.

 

I am sorry you feel this way about the pay as you go services.

 

For Roaming charges and add-ons available please see our Roaming help pages.

 

Thanks.

by Fleagle Established Contributor
Established Contributor

Re: PAYG why are we second class citizens?

For me I have no intention of leaving the network as can be seen by my history with EE at the momnet so how about benefits for those that use PAYG but are long serving customer sand yes i do appreciate the boosts.

by
EE Community Support Team

Re: PAYG why are we second class citizens?

Hello @Fleagle.

 

Thanks for staying with us and I am glad you enjoy the free boosts.

 

Any other offer we have we will let you know.

 

Thanks.

by Grand Master
Grand Master

Re: PAYG why are we second class citizens?

@Fleagle  That's one thing that PAYG users get every 3 months contract customers don't get that.  

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