by regiom Investigator
Investigator

PAYG Roaming Call Rates

I am on Orange Racoon paying (according to my account) 14p per min.  Just returned from Spain and see I've been charged around 23p per minute.  Why?  I thought that since 15 June, I should be charged at UK rate, ie 14p.

4 REPLIES 4
by
EE Employee

Re: PAYG Roaming Call Rates

Hi @regiom

 

Thanks for joining the EE Community! Smiley Happy

 

The standard rate on the Racoon plan is 22p a minute.

 

You can find all the details of the plan on the Orange pay as you go price guide.

 

Hope this helps!

 

Thanks - Karen. Smiley Happy 

by regiom Investigator
Investigator

Re: PAYG Roaming Call Rates

Thanks, you might get someone to look at updating the website, my account details specify 14p per min on the account page.

Highlighted
by
EE Employee

Re: PAYG Roaming Call Rates

Hi @regiom

 

Please do let me look into this for you, if I need any information from you I will certainly be back in touch.

 

Many thanks,

 

Lee

by regiom Investigator
Investigator

Re: PAYG Roaming Call Rates

Thanks, look forward to hearing from you.

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