by
Explorer

Outgoing calls

Hi, I’m in Paris right now. My mobile data is working, but cannot take outgoing calls - even to the EE customer service number!
pls help! 

1 SOLUTION

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EE Community Support Team
Solution

Re: Outgoing calls

Hi @Hassaaann.

 

Welcome to the community.

 

I hope you're having a great time in Paris 🙂

 

Could you check in your My EE Account online to make sure International And Premium Calls are enabled?

 

Can you send and receive texts?

 

Jon

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4 REPLIES 4
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by Established Contributor
Established Contributor

Re: Outgoing calls

use the my ee app and speak with an ee agent on there

 

-------- 🙂 ----------------- 🙂 ------------------------ 🙂 --------------------------- 🙂 ----

If you found my reply helpful please hit the like button 🙂 😉 😉

Highlighted
by
EE Community Support Team
Solution

Re: Outgoing calls

Hi @Hassaaann.

 

Welcome to the community.

 

I hope you're having a great time in Paris 🙂

 

Could you check in your My EE Account online to make sure International And Premium Calls are enabled?

 

Can you send and receive texts?

 

Jon

View solution in original post

Highlighted
by
Explorer

Re: Outgoing calls

I have activated! Will try and see if it works! Thank you!! 

Highlighted
by
EE Community Support Team

Re: Outgoing calls

No problem, @Hassaaann 🙂

 

Let me know if you need any further help.

 

Jon

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