by Barrsy22
Explorer

Outgoing calls are barred from abroad.

I am currently on holiday in France and I cant send any text messages. Also all outgoing calls are barred...

 

Roaming is enabled and I can receive messages and calls. I had this issue last time I was away and could not resolve it!

 

Any suggestions would be greatly appreciated 😁

4 REPLIES 4
by Grand Master
Grand Master

Re: Outgoing calls are barred from abroad.

@Barrsy22  Login to your EE online account and enable call abroad and premium rate numbers. You’ll find this under manage this device. Then restart the device. 

by
EE Community Support Team

Re: Outgoing calls are barred from abroad.

Afternoon @Barrsy22

 

Welcome to the community.

 

Has the advice from @Chris_B helped you make calls and send texts?

 

Hope you're having a great time in France 🙂

 

Leanne.

by Barrsy22
Explorer

Re: Outgoing calls are barred from abroad.

Having a great time, just cant tell the rest of the world about it 😉

 

Yes, took @Chris_B 's advice and changed it, says it can take up to 24hours though........ 

 

Thanks both of you 👍

by
EE Community Support Team

Re: Outgoing calls are barred from abroad.

Thanks for coming back to us.

 

Fingers crossed you can call everyone soon and make them very jealous @Barrsy22

 

Pop back if you have any problems 🙂

 

 

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