by Adnaan_p
Explorer

Orange pay as you go not working aborad

I am currently in Doha, Qatar.

I have an orange pay as you go sim with me which I've had for many years. 

 

I can no longer pick up reception while abroad. I have logged onto my orange account online and it's showing that the sim is still active with 3 pound credit. Roaming is also active. 

 

Why isn't it working?

3 REPLIES 3
by
EE Employee

Re: Orange pay as you go not working aborad

Hi @Adnaan_p

 

So I can try and assist, please may I know when was the last time you used the phone?

 

Many thanks,

 

Lee

by Adnaan_p
Explorer

Re: Orange pay as you go not working aborad

It was last used in July or August.
I've been trying to use it abroad since October but haven't been able to connect to a network.



Sent from my Samsung device
by
EE Employee

Re: Orange pay as you go not working aborad

Hi @Adnaan_p

 

I will certainly look further into this for you.

 

Many thanks,

 

Lee

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