by ameliashaw
Visitor

Orange PAYG user in Ghana for work. I am unable to get any signal? Any ideas

I am an orange PAYG user who is currently working in Ghana. I am unable to get any signal at all on my phone (an old Nokia) - Roaming was working when I was in Europe - I had no problems at Amsterdam where I transitted. Any ideas if I will be able to access a network out here or how to go about it? Many thanks. Amelia

1 REPLY 1
by Profile closed
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Re: Orange PAYG user in Ghana for work. I am unable to get any signal? Any ideas

Hello @ameliashaw sorrhello to hear you are having problems using your phone abroad. Try restarting the phone or restarting then trying a manual network search in the settings menu and selecting an alternative local provider if possible. 

You can search coverage check + the name of the provider to see if they have a coverage map like EE do here in the U.K. which should give you an idea of the coverage to  expect in your area. If al else fails please call customer service on +447973 100 450 from another photo who can access your account and look into this for you. 🙂 
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