by jacqueline0 Valued Contributor
Valued Contributor

On the 4Gmax plan can I call a UK number when we are both in USA

On the 4G max plan can I call a UK number when we are both in USA and can that number call me back if it is not on max plan

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: On the 4Gmax plan can I call a UK number when we are both in USA

On a Max Plan you may call a UK no. wherever it happens to be from the US for free.

 

Not on a Max Plan the other UK no. can call you from US but it will cost them.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

6 REPLIES 6
by Grand Master
Grand Master
Solution

Re: On the 4Gmax plan can I call a UK number when we are both in USA

On a Max Plan you may call a UK no. wherever it happens to be from the US for free.

 

Not on a Max Plan the other UK no. can call you from US but it will cost them.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

by
EE Community Support Team

Re: On the 4Gmax plan can I call a UK number when we are both in USA

Hi there @jacqueline0

 

Thanks for coming here for help.

 

@XRaySpeX is correct, you will be able to use your allowance in the USA if you're on a Max Plan taken after 10th May 2017.

 

You can use your minutes, texts and up to 15GB of data.

 

For anyone not on a Max Plan see our Roaming charges for USA Help page.

 

Make sure to text ROAMING to 150 before you go to make sure you're all set up to use your phone abroad.

 

Have an amazing time 🙂

Highlighted
by jacqueline0 Valued Contributor
Valued Contributor

Re: On the 4Gmax plan can I call a UK number when we are both in USA

Thanks for the help

Sent from my iPhone
by Grand Master
Grand Master

Re: On the 4Gmax plan can I call a UK number when we are both in USA

Thanks! You're welcome :)! Glad I could be of assistance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Scholarly Contributor
Scholarly Contributor

Re: On the 4Gmax plan can I call a UK number when we are both in USA

You can actually use more than 15GB of data on a Max Plan as the Fair Usage Policy doesn't apply there (also Mexico, Canada, Australia and New Zealand).

 

@Leanne_T @jacqueline0

by Grand Master
Grand Master

Re: On the 4Gmax plan can I call a UK number when we are both in USA

@sully1311: It's moot!

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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