24-05-2019 09:33 PM
I’m currently in France and I can make calls and use data but when someone tries to call me my phone doesn’t ring and also has a UK dial tone. I have tried restarting the device and it has t made any difference?
24-05-2019 10:40 PM
If you have an iPhone, try resetting your network settings.
Also double check roaming and international calls are activated on your account via MyEE or your online EE account.
25-05-2019 09:20 AM - edited 25-05-2019 09:21 AM
Welcome to the community 🙂
I hope your having a great time in France!
Did you get a chance yesterday to complete @Northerner suggestions?
We have a great article here on the community for help when you are roaming.
Please come back and let us know how your getting on and if we can help you further.