by Steve0961

No signal

Hi my name is Steve we are in lanzaroti and both are phones have no signal how do we contact EE with out are phone 

EE Community Support Team

Re: No signal

Hi @Steve0961.  


Welcome to the community. 


I hope you're having a great time in Lanzarote. 


What kind of device are you using?


Have you enabled roaming on your My EE account? You can check this by logging in and following these instructions:


Menu > Manage Device > Enable Roaming. 


Katie 🙂



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