15-04-2017 08:23 PM - edited 15-04-2017 08:26 PM
Hi. My daughter has gone to Portugal yesterday. I've rung EE twice today but there is still no signal /EE on the phone. She's got roaming on etc etc. Earlier they said phone was still showing as being in UK . and to turn off for 5 mins. Check network etc. Nothing has worked. Any ideas @
15-04-2017 08:39 PM
If roaming was activated it can take up to 24 hours before the handset will work. If she has an iPhone try resetting the network under settings.
15-04-2017 08:42 PM
It has been over 24 hours now. Still not had a text. Roaming etc is activated or so customer service said.
15-04-2017 08:58 PM
Ps now her son has got terrible earache. She could really do with access to her phone rather than relying on WiFi