by Eric888 Investigator
Investigator

No signal in iceland

Hi

I am in Iceland on holiday and my home can’t find network, I play monthly , i log on and changed network setting to 

2 REPLIES 2
by Grand Master
Grand Master

Re: No signal in iceland

@Eric888 : If on contract, did you activate roaming on your EE a/c before you left UK?

 

Try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

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by
EE Community Support Team

Re: No signal in iceland

Morning @Eric888

 

Thanks for coming to the community.

 

Have you been able to set up your roaming with the help provided by @XRaySpeX?

 

Hope to hear back from you soon.

 

Leanne 🙂

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