by ErlG14
Visitor

No signal in gran Canaria!

Hi, I need help to get my signal, I am in gran Canaria and I can't even get the welcome text. Any help appreciated. Thanks!!

2 REPLIES 2
by Grand Master
Grand Master

Re: No signal in gran Canaria!

@ErlG14: Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.

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by Ace Contributor
Ace Contributor

Re: No signal in gran Canaria!

@ErlG14 if your a pay monthly customer you can also live chat scroll to the bottom of this page and click on let's chat.

 

https://ee.co.uk/help/help-new

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