by Naomimartinx
New Member

No signal in Croatia

I am currently in Croatia and don’t have any signal or roaming at all! I have reset my phone and checked all my settings and it still isn’t working. 

I can’t call EE as I have no signal so any help would be very much appreciated! 

 

Thanks 

2 REPLIES 2
by Grand Master
Grand Master

Re: No signal in Croatia

@Naomimartinx  Did you enable roaming on your account before you left the UK ?  If not and your a contract customer you can login to your online account and wait for a live chat window to pop up you can use this to chat to customer services.  You’ll now have to wait till 8am UK time do this now. 

 

 

by
EE Community Support Team

Re: No signal in Croatia

Hi @Naomimartinx,

 

Welcome to the EE Community.

 

Have you checked roaming is activated in My EE?

 

You can find the setting by selecting Manage device from the menu.

 

You can find more tips in EE Roaming - What to do if you're having problems abroad.

 

Thanks

 

James

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