by cbhbrooksy1
Visitor

No signal abroad??!

EE said that I can use free calls and texts in the EU but I've arrived in Ireland and I have no service? It says I can text to set up roaming but how am I supposed to set it up if I have no signal??? 

3 REPLIES 3
by Grand Master
Grand Master

Re: No signal abroad??!

Hi, 

 

Cannot comment on EE but you can contact their live chat under the EE section here.

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Employee

Re: No signal abroad??!

Good Morning @cbhbrooksy1

 

Welcome to the community! Smiley Happy

 

Ireland is one place I have yet to tick off my bucket list!

 

Did you manage to get roaming up and running using live chat?

 

Thanks - Karen. Smiley Happy

by Skilled Contributor
Skilled Contributor

Re: No signal abroad??!

There is also a freephone number for EE Customer Services that you can call free using Skype or another VoIP app, from a computer or your phone via WiFi - it's +44 800 956 6000 .

 

Other than Skype, Tesco International Calling app is another good option - when you install it on your phone it gives you £1 free credit. 0800 numbers are free from this app as well, and of course it can be used over WiFi.

 

One of the above options should enable you to ring through to EE over any WiFi connection (hotels, restaurants, etc.), and get your roaming activated.

Can't find what you're looking for?

One of these options may help you find the answers you need.

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