by jamminj78
Visitor

No service in spain

My parents are in Spain and the mobiles are showing no service how can they fix this they fly aboroad frequently and never had this problem 

1 REPLY 1
by
EE Community Support Team

Re: No service in spain

Morning @jamminj78

 

Thanks for coming to the community,.

 

Could you ask your parents to try and connect to a different network.

 

  • iPhone – Settings > Carrier > Toggle Automatic OFF

 

  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK

 

  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Let me know how they get on 🙂

 

Leanne.

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