by chris27
Explorer

No service in Tenerife

Hi, i have been in Tenerife for 3 days now and keep getting the same message; Selective Service (EE) unavailable. Please help!  many thanks 

3 REPLIES 3
by
EE Employee

Re: No service in Tenerife

Hi @chris27 and welcome to the community,

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and dial a friend or family member using format of 00447********* and try using data. 

 

Did this work?

 

Many thanks,

 

Lee

by chris27
Explorer

Re: No service in Tenerife

Hi Lee, sorted! Just searched networks and it found EE. Simple i know but I'm no expert with mobiles. So thank you so much for you're help.
by
EE Employee

Re: No service in Tenerife

Hi @chris27

 

Glad you are now sorted 🙂

 

Cheers

 

Lee

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