21-04-2019 01:24 PM
Currently in Spain with no service. Just been through France where I had service as I could use data but couldn't call or text?! Any ideas? Obviously can't call as phone won't let me. (Phone is Samsung A7, roaming enabled.)
21-04-2019 01:29 PM
Can you use data in Spain?
Try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?
21-04-2019 02:48 PM
I'm glad you managed to get this sorted, sometimes the simple tricks are the best 🙂
Have a good time in Spain!