by P10tsn
Visitor

No service in Spain

  1. I’m trying to get in contact with ee to switch our data roaming on but I can’t becuase I have no service I’m using free WiFi in a pub I have no way of contacting them to sort out apart from a couple have said I can get ee to ring there phone and speak to me to try and sort of help is quick enough 
2 REPLIES 2
by Grand Master
Grand Master

Re: No service in Spain

@P10tsn: It's not just data roaming that you want on. That's on your phone. You need roaming activated on your MyEE a/c. Did you do this before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.

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by
EE Community Support Team

Re: No service in Spain

Hi @P10tsn

 

Welcome to the community, I hope you're having a brilliant time in Spain so far.

 

You could try to activate your roaming service through your My EE account under Manage Device.

 

Let us know how you get on.

 

Chris

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