07-06-2017 09:20 PM
I have an iPhone 6s which is set up for use abroad. In fact, I just used it in Spain for a week without any problems. I am now visiting Hungary and I have no service and no means of getting in touch with EE directly. I need this problem resolved urgently as I rely on my phone both for work and to navigate around Budapest.
Solved! See the answer below or view the solution in context.
08-06-2017 07:27 AM
@Ray25 Have you tried restarting your device? Have you tried turning off 4G ?
08-06-2017 08:08 AM
Thanks for the suggestions, Chris B. I have tried turning my phone on and off multiple times and the 4G is turned off as well but nothing has worked so far.
08-06-2017 08:10 AM
Unfortunately, Chris B's suggestion didn't work. I have only arrived to Hungary last night. However, I've been to other EU countries this year -most recently in Spain- and the roaming worked straight away.
08-06-2017 09:22 AM
by Paulramsey68 a week ago