by Dagtech
Explorer

No service abroad

I have no service abroad in Serbia. When I arrived yesterday I had service which lasted for approx 24 hours.

 

i have tried reboot, manual network selection, and turning off 4G to no avail.

 

i need to register my device with EE account to access online settings... and cannot do this as it sends me a txt to verify phone.

 

please help

3 REPLIES 3
by
EE Community Support Team

Re: No service abroad

Hi @Dagtech,

 

Welcome to the EE Community.

 

Sorry, it won't be possible to register for My EE without a network connection.

 

Can you try turning off 4G and let me know if you are able to pickup a 3G signal?

 

Thanks

 

James

by Dagtech
Explorer

Re: No service abroad

Hi James,

Yes this worked. I had mobile data turned off, so I turned on, then turned of 4G, then restarted phone and it picked up the signal again. Then I could turn off mobile data again and keep signal.

Cheers

Dan

Sent from my iPhone
by
EE Community Support Team

Re: No service abroad

Great stuff @Dagtech Smiley Happy

 

Happy I could help.

 

James

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