by ryanpink Investigator

No service Abroad

Hello, Im in Spain and just cant get a signal, I have read here that I need my line enabled but I cant call anyone. Is there a way of doing it by messenger


Many thanks

EE Community Support Team

Re: No service Abroad

Hi @ryanpink


Welcome to the community. 🙂 


I hope you're having a lovely time in Spain so far.


Please try the troubleshooting steps below:


Try re-booting your device


Try turning 4G off in ‘settings’


Perform a manual network search:-


Software type Steps
iPhone  Tap Settings > Carrier > Toggle Automatic OFF
Android Tap Settings > More Networks > Mobile Networks > Network Operators > Tap OK
Windows Tap Settings > Mobile Network > Network Selection > Tap on start manual search



Please let me know if any of that works.



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