02-02-2017 02:50 PM
@Mumrah80 Did you call customer services to enabled roaming on your account before you left the UK ?
02-02-2017 03:02 PM
Hi and welcome to the Community @Mumrah80
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and ring using 0044.
If these do not work, please let me know if you are using an EE personal or business account.
03-02-2017 07:30 AM
06-02-2017 01:18 AM
06-02-2017 10:42 AM
07-02-2017 06:51 AM
07-02-2017 08:59 AM
Welcome back to community 🙂
The private message that was sent to you by @Karen_C would have contained a link to speak to a member of the live chat team.
Any of the available agents should have been able to assist you.
I'm sorry to read that you are not happy and please see our ways to complain if you wish to escalate.