by Maca Contributor
Contributor

No free EE to EE

My dad goes to Portugal alot so i set him up with an EE sim+pack to take advantage off free ee to ee calls but on our accounts its still useing our minutes.

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: No free EE to EE

The free EE calls of an international pack are only within UK.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
7 REPLIES 7
by Grand Master
Grand Master

Re: No free EE to EE

Hi @Maca

 

That's because there are no discounts between EE calls, they come out of your allowance as normal. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: No free EE to EE

Are you on PAYG or contract?

 

Is the free EE to EE calls part of an International SIM?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Maca Contributor
Contributor

Re: No free EE to EE

But when i call an EE number here in Uk it doesnt use my mins,only if i call dad in Portugal.

by Maca Contributor
Contributor

Re: No free EE to EE

Its Payg,i use the £25 vip pack and dads is just £10 mins/data/txt

by Grand Master
Grand Master
Solution

Re: No free EE to EE

The free EE calls of an international pack are only within UK.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Maca Contributor
Contributor

Re: No free EE to EE

Ah ok,i guess hes better going back to his My3 contract,doesnt seem to be any benefit with us both being EE.

by Ace Contributor
Ace Contributor

Re: No free EE to EE

@Maca Does he have wifi? Have you tried whatsapp voice calls, hangouts, facetime, skype, etc.?

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